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Do you do social?

August 3rd, 2010

I was doing some research last night, aimed at providing some real life examples of social media being used by a technical communications team. I’ve found a couple of places so far (Atlassian, I’m looking at you) but I need more.

It’s easy enough to find companies which have a “presence” on Twitter, or a company blog or suchlike, but they are mostly fairly static and little used. My fear is that, despite all the talk, and I include the team I’m part of in the following statement, we just aren’t using social media all that effectively yet.

Prove me wrong please!

If you, or your team have a blog, run a forum, push information updates to Twitter, host your documentation on a Wiki, or anything else along those lines, please let me know.

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Posted on August 03rd, 2010, filed under Profession, Social Media. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response or Trackback from your own site.

 
 
 

6 Responses to “Do you do social?”

  1. Kai
    3 August 2010 at 13:37

    Have you looked at the MadCap forums at http://forums.madcapsoftware.com/ ?

    I’ve always thought of that as a successful peer-to-peer social network.

  2. Colum McAndrew
    3 August 2010 at 14:46

    If you are looking at Madcap’s fora you should also look at Adobe’s Community Help for the various tech comm products :-)

    RoboHelp: http://www.adobe.com/support/robohelp/
    FrameMaker: http://www.adobe.com/support/framemaker/
    Captivate: http://www.adobe.com/support/captivate/
    Acrobat: http://www.adobe.com/support/acrobat/

  3. Techquestioner
    3 August 2010 at 14:58

    Julie Norris at 2morodocs [www.2morodocs.com/2010/07/twitter-discussion-experiment-lessons-learned/] did some experiments on disseminating technical information on twitter.

  4. Gordon McLean
    6 August 2010 at 07:32

    Thanks everyone, some great stuff there.

  5. TCUK_conf (Tech Comm UK)
    10 August 2010 at 08:58

    Twitter Comment


    Recent #TCUK10 speaker blogs: @Dfarb – http://bit.ly/9sMKNj ; @OneManWrites – [link to post] ; @TechWriterKai – http://bit.ly/dB05fK

    – Posted using Chat Catcher

  6. RMH40 (Roger Hart)
    10 August 2010 at 10:02

    Twitter Comment


    RT @TCUK_conf: #TCUK10 speaker blogs: @Dfarb http://bit.ly/9sMKNj @OneManWrites [link to post] @TechWriterKai http://bit.ly/dB05fK

    – Posted using Chat Catcher

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