Comments on: Who cares if they read it or not?

By: Haitham Razagui

Haitham Razagui — Thu, 21 Jan 2010 09:25:19 +0000

Doing a job and getting paid for it is one thing, but the feeling that what you are doing is futile has some kind of spiritual impact, no matter how much you get paid.
I’m in the lucky position of working for an organisation that has an active and vocal customer base, meaning that I occasionally get to hear customer feedback on the documents I produce. Even if it’s becasue they spotted a mistake (happily that doesn’t happen often), it’s nice to know that the customers do RTFM!

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Fri, 15 Jan 2010 17:55:14 +0000

[...] Who cares if they read it or not? [...]

By: Gordon McLean

Gordon McLean — Thu, 07 Jan 2010 20:30:03 +0000

Milan – I know what you are saying, but I think it’s the “manual” view that needs to change. Information can be delivered in a variety of forms.

By: Milan Davidovic

Milan Davidovic — Thu, 07 Jan 2010 20:10:21 +0000

If you can get by without providing a manual for your product, chances are good that the world can get by without your product. ‘Nuff said…